Refund Policy

Our Return and Refund Policy was last updated 11 January 2023

Thank you for shopping at mycoustomedesigne.com.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to MCD

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to mycoustomedesigne.com, accessible from https://mycoustomedesigne.com

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

You are not entitled to cancel your order. Since it is a digital product with samples attached so no question of canceling an order placed. 

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement with proper reason. You can inform us of your decision by:

By sending us an email at:  info@mycoustomedesigne.com

 

Conditions for Refund

We are selling all digital products so no refund policy is required. Still if in any special case, you are not satisfied with our product you may write us an email, after going through the email if we feel there is some technical or other computerized error you may get your refund. Please note it totally depends on us whether in special case a refund should be allowed or not. The time limit is 24 hours for a special case.

In order to exercise your right to a refund, you must inform us of your decision by means of a clear statement with proper reason. You can inform us of your decision by:

By sending us an email at:  info@mycoustomedesigne.com

Returning Goods / Cancelling order

We are selling all digital products so no return policy is required.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By Email only: info@mycoustomedesigne.com